Our CQC Rating.
Our Mission Statement.
To all our Service Users and Families.
On behalf of our colleagues at Flexi, we would like to thank you for giving us an opportunity to serve you. We look forward to continuing to serve you as your trusted care providers and we will continually strive to provide you with the quality service and tailored health care solutions that will help you and your loved ones achieve your living ambitions in the right way.
Felix & Loreen.
Flexi care Agency.
At Flexi we value both our service users and their family members equally. We are proud to be a supporting partner to Coventry and Rugby CCG, Warwickshire North CCG and South Warwickshire CCG, helping to deliver the highest standards of care to service users. It is rewarding working in partnership with the leading care providers. Tutor Care Training group, Discover 1553, Bespoke Training Services UK LTD (BTS), Hestraining Ltd , CAMs and Health Link are our specially chosen Training Institutions to provide our staff with expert training and skills development that allows them to be the best healthcare professionals that the nature of the profession demands. Our team leaders and management staff are trained as trainers and equip our staff with in-house training needs, induction and refresher workshops.
Working in an adaptive and flexible manner reassures our service users that we are the right people they can trust to help them meet their set day-to-day living goals. The team of healthcare assistants at Flexi are highly trained to reflect the critical care standards accepted by the CQC. We equip our staff to be dedicated to ensuring that you receive the best care service you can’t match anywhere else. Our senior team members work close with you in order to get regular feedback on our staff performance. The information provided by service users and their families help us shape our training and supervision hence we keep on improving from time to time. Given our high standard of training and the quality of our staff, it is fair to say our charges and costing is very reasonable. Because we are transparent with our services, we can provide you with any required information provided it does not breach our confidential and General Data Protection Regulation (GDPR) Policies.
In accordance with our equal opportunity policy, we monitor our recruitment procedure closely. This policy and the others are regularly updated by Citation Professional Solutions Ltd Health and Safety Executives. Citation develops and updates our policies and procedures as well as representing Flexi as our legal partners. W & P Assessment and Training Ltd supports us with clinical, health and safety as well as general policies and procedures. Crombies Chartered Accountants balances our books, audits our accounts, and files the accounts at the end of each financial year.